Privacy Policy

Last updated: December 2024

1. Information We Collect

We collect information you provide directly to us:

  • Account Information: Email address, name, password (encrypted)
  • Payment Information: Processed securely through our payment provider
  • Usage Data: Connection logs, session duration, device information
  • Technical Data: IP address, browser type, operating system

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Monitor and analyze usage patterns
  • Detect and prevent fraudulent activity

3. Data Security

We implement appropriate security measures to protect your personal information:

  • All connections are encrypted end-to-end
  • Passwords are hashed using industry-standard algorithms
  • We do not store or have access to the content of your remote sessions
  • Regular security audits and updates

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data at any time.

5. Information Sharing

We do not sell, trade, or rent your personal information. We may share information only:

  • With your consent
  • To comply with legal obligations
  • To protect our rights and prevent fraud
  • With service providers who assist our operations

6. Cookies

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember your preferences
  • Analyze site traffic and usage

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Export your data

8. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

10. Contact Us

For questions about this Privacy Policy, contact us at: contact@deskalo.com

Deskalo
Mamak, Ankara, Turkey